Now, more than ever, you have a narrow window to win over prospective customers or retain the existing one’s. The key to improving customer engagements and services is to create relevant, personalized experiences across all channels and have effective engagement strategies to carter to their presales, sales and post sales needs Effective engagement and personalization requires a clear strategy around how retailers will get to know their customers better. In theory, retailers appear to know what customers prefer, yet they struggle to actually deliver on those capabilities. Our team at Kayimpex will help bridge this gap and enhance the end user experience