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IT Simplified: AIOps 

Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine learning (ML) and other AI technologies to automate the identification and resolution of common IT issues. The systems, services and applications in a large enterprise — especially with the advances in distributed architectures such as containers, microservices and multi-cloud environments — produce immense volumes of log and performance data that can impede an IT team’s ability to identify and resolve incidents. AIOps uses this data to monitor assets and gain visibility into dependencies within and outside of IT systems.

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IT Simplified: Generative AI

What is Generative AI?

Generative artificial intelligence (AI) algorithms, such as ChatGPT, help to create diverse content like audio,images and videos,code and simulations. By training on existing data, Generative AI identifies patterns and compiles them into a model. Despite lacking human-like thinking abilities, the data and processing power of AI models allow them to recognize its patterns.

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IT Lifecycle Management

IT lifecycle management is a holistic approach to managing the entire useful life of IT assets from acquisition, installation, maintenance, and eventual decommissioning and replacement. It allows for planning, examining your business needs, budget, and timing to acquire, use and phase out various technologies strategically. 

Some assets to consider in your IT lifecycle management plan:

  • Desktop PCs
  • Mobile devices
  • Servers
  • Routers, switches, and other network hardware
  • Operating systems
  • Business-critical applications

Effective IT lifecycle management can help your business plan for the future. Some of the benefits of employing IT lifecycle management services include:

Forecast Your IT Needs for Better Budgeting

Planning for future expenditures is a crucial part of running a successful business. Understanding the cost of IT resources throughout their lifecycle is part of making informed purchasing decisions for your business

Reduce Unexpected Downtime

When IT infrastructure fails, it can quickly grind your business to a halt. Slowed productivity caused by outdated systems can affect job quality and morale for your employees and cost your company time and money.

  Improved Security 

Businesses face constant threats from cyberattacks, and failing IT infrastructure leaves you vulnerable to bad actors and malware. Security breaches can mean lost data, lost revenue, damaged customer relations, and even legal consequences if the business is shown to have failed compliance regulations.

IT lifecycle management can be broken down into four phases:

  • Procurement: The initial step in any IT lifecycle is the purchase of the technology itself. Before moving forward with any purchases, it’s best to have a plan in place. It includes a complete evaluation of your existing IT infrastructure, identifying and addressing any deficiencies or opportunities to extend the infrastructure, and creating short and long-term plans to maximize the budget and leverage existing IT infrastructure. It also involves planning for asset disposal at the end of the lifecycle, negotiating with vendors to find the best possible solutions for your company within budget, procuring new IT assets, reviewing purchase logistics, and finalizing any financing options.
  • Deployment: After the assets are procured, they will need to be installed and integrated with existing systems. The deployment phase of IT lifecycle management includes scheduling, testing, set up, and inventory management. This phase is vital because a poorly optimized deployment can severely impact both performance and lifecycle.
  • Management: This is perhaps the most critical step in hardware lifecycle management. A good management strategy is vital in extending the lifespan of your IT and keeping it performing as optimally as possible. This ranges from monitoring, compliance, maintenance, backup, and financial management. Management lasts throughout the tenure of the equipment, as it requires monitoring and tech support throughout its lifecycle.
  • Decommissioning: The final stage of the management cycle involves the responsible removal of technological assets once your company replaces them. It includes sanitization, asset removal, and disposal/lease management returns.

If you don’t currently have an IT lifecycle management plan, look at when your technology was purchased and its life expectancy so you can plan around that end date, your business needs and examine replacement options. It’s crucial to have a plan for a replacement before your current asset reaches its end of life, thereby staggering and overlapping lifecycles. 

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IT Simplified: Bots

Bots are software programs that perform automated, repetitive, pre-defined tasks.  These tasks can include almost any interaction with software that has an API.These tasks can range from making dinner reservations, to getting an update on a support request, to checking competitors’ prices on their websites.

Organizations or individuals who use bots can also use bot management software, which helps manage bots and protect against malicious bots. Bot managers may also be included as part of a web app security platform. A bot manager can allow the use of some bots and block the use of others that might cause harm to a system. To do this, a bot manager classifies any incoming requests by humans and good bots, as well as known malicious and unknown bots. Any suspect bot traffic is then directed away from a site by the bot manager. Some basic bot management feature sets include IP rate limiting and CAPTCHAs. IP rate limiting restricts the number of same address requests, while CAPTCHAs provide challenges that help differentiate bots from humans.

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IT Simplified : Mixed Reality

Mixed reality is the next wave in computing followed by mainframes, PCs, and smartphones as per Microsoft. It liberates us from screen-bound experiences by offering instinctual interactions with data in our living spaces and with our friends. Online explorers, in hundreds of millions around the world, have experienced mixed reality through their handheld devices. Mobile AR offers the most mainstream mixed reality solutions today on social media. People may not even realize that the AR filters they use on Instagram are mixed reality experiences.

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Dells New Virtualisation Suite targets SMBs

Dell has announced the launch of new appliances, thin clients, and software solutions for its Desktop Virtualisation Suite.


Dell has launched a wide variety of products on the Desktop Virtualisation Suite. These new products are aimed for its customers to deploy, configure, and manage Virtual Desktop Infrastructure (VDI) while moving towards the digital transformation path.